Questions
Short answers. If yours is not here, write to us.
Who calculates the charts?
AstroWay, a calculation service that also powers astroway.info. Positions come from the Swiss Ephemeris, and the text is built from the calculated chart.
Can I change the text of a report?
You add your own introduction page, logo, colours and contacts. The chapters themselves are ours and stay as they are.
What if my client does not know their birth time?
Tick "Time unknown" in the cabinet. The natal book then leaves out the houses and the Ascendant and says so in the text.
How do I deliver the PDF?
Download it in the cabinet and send it to your client, print it or attach it to your Etsy order. The download link works for 90 days.
How much does it cost?
Packs with no subscription: 5 reports for 39 US dollars, 20 for 129 and 60 for 329. The two-part book and the couple book take two credits. Your first report is free.
Do reports make predictions?
They describe tendencies and themes. They are for reflection and entertainment, not advice on health, money or relationships.
Which languages can I order?
Natal in English, German, Polish and Ukrainian; the 2027 forecast also in French; the couple book in English, Polish and Ukrainian; numerology in English, German, Polish, Italian, Spanish and French.
How long do credits last?
12 months from payment. The free report from sign-in also lasts 12 months.
Can I get a refund?
Unused credits fall under the refund terms of astroway.info. Once you tick the consent before payment, credits arrive at once and the 14-day withdrawal right ends.
Is there a subscription?
No. You buy a pack when you need one.